Tuesday, 14 December 2010

First Impressions of Earth

After all the hype and publicity (and Adele sounding out her love of the place) surrounding the opening of the Forever 21 store in the Bullring, Birmingham, I was fated to visit this weekend when I went to see the boyf. I wasn't sure what to expect, but whatever it was, I was heavily disappointed.


The first thing that annoyed me was the shop assistants. Not their fault of course, but every time some poor employee plastered that fake smile on their faces and said to me "hello there, can I help you?" I wanted to cry. Clarks - yes, when you're 12 years old and getting school shoes fitted. A clothes shop, no. I will ask for help if I need help, thankyou very much. I'm definitely a shop-in-peace sort of girl, I'm not even very good at browsing with a friend in arm, I go off into my own little world and tend to get the job done properly, but being approached every five minutes must annoy anyone? Surely?

The second thing that bugged me was the layout of the store. Things just seemed haphazard and very badly designed. One poor piece of staging was the fact that you had to traipse through the lingerie section to get to the shoes. The accessories section, though their redeeming feature, was a mismash of bags, jewellery and knitted accessories. I imagine they had tried to go for the market-style of browsing and uncovering hidden treasures, but to be fair, if I want to look at earrings, I'll look for an earring stand. Not next to the socks.

And even once there, I wasn't impressed. It was as if they'd thought, "hmm, young girls wear heels. Let's sell some heels!" No inspiration, nothing unique, no real identity of the place. Across the entire store, and I looked across all three floors, I found one brocade skirt and one lacey pair of shorts which ticked my boxes. Now this could be due to the fact that American style is still being cemented in the UK, and so to me, a lot of it seemed below the usual standard of design. No doubt the clothes are well made, but exciting? Prices are exceptionally reasonable, between the standard of H&M and Topshop I would say, though half the time it didn't inspire me to even visit the changing rooms.

The only three things I saw across the entire 3 floors, from left, links - 1 - 23

Wow. I never thought so much could be said upon the opening of a new store, but there you have it.

I've calmed down considerably now (no more phonecall rants to unsuspecting Liam) but first impressions were not good. I understand that I'm probably being too harsh considering its a new brand to come over to the UK, and as yet I don't have an opinion of it. It doesn't seem to (yet) have its niche in the retail market and that is one of its downfalls. Though, I'm willing to give it another chance, and the potential has to be there since I've seen so many bloggers rock Forever 21 oriented outfits in the past. I'll give it time, and possibly another visit until I cement my opinion, but I'd be interested to hear what you guys think. xox

22 comments:

  1. I hate it when sales assistants ask you if you need help, it’s so unbelievably annoying and completely puts me off buying anything, even though they have probably been told they have to ask, it is still very irritating.

    The outside of the shop looks pretty grand, but it does sound like the inside is all a little upside down. Maybe it will calm down after Christmas, when Spring/Summer arrives xx

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  2. I've been in twice now, and have only ended up buying a ring, tights and socks. Tights are one size, which is frustrating as I am tall and don't want the gooch part by my knees. I don't understand the sizing, it's always rammed, the shop assistants are trying to hard to be american, or don't help you at all, and I don't like having to sift through things to find something, like a bowl of rings, so frustrating, especially if someone else has their hand in the bowl, you sort of have to wait politely, is it bad that I miss repetitiveness?? I wouldn't mind going if it was only open for me, the fact that I well and truly stacked it up the stairs didn't help either, I had a very bad day that day. xxxx

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  3. I wont get the chance to have a look at the f21 store, as i live too far away. But looking online doesnt seem to be much cop too to be honest! not much at all worth looking at. plus the online shop is really hard to navigate round. I also HATE shop assistants constantly asking you if you need help. No I do not need help, if I needed help I would ask you thank you very much. Shopping on the highstreet is so stressful sometimes! xx

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  4. I'm quite a lone shopper too, I always get really lost in my own thoughts, and people asking if I need help tends to give me a bit of a fright. Great review, I think it's much better when shops are neatly organised.
    From Carys of La Ville Inconnue

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  5. TBH I've not been impressed with anything I've seen so far :( Pretty rubbish. x

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  6. This is very nearly the same thing that I was thinking when I went to have a nosy in the new one in Dublin! HIGHLY dissapointed. I bought some white sparkly tights and 2 pairs of fishnets but my poor brain was a bit frazzled by the time I payed, to be honest haha. I think I lost count of the amount of storeys in the shop aswell.
    The shop assidents were the complete oppesite (sp) in the Dublin shop. They went off talking, huddling in little groups together and avoided the costumers like the plaque!
    Everything seemed very plain and boring aswell..
    Ok I'll stop now.

    x x x

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  7. I went online and swiftly pressed 'X' after 5 minutes, nothing really grabbed me on the site :( and I really wanted it to aswell! So from what youre saying, the shop ovb isnt much better. I'll maybe give it another chance in the new year, I've been a few nice items on bloggers here and there. But overall I think it was all hyped up a bit much xx

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  8. I'm not impressed either, their plus soze collection online only has 7 items in it and it starts at a size 12! size 12 is not plus size
    xx

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  9. I def agree with you, its just the most irritating thing ever. I dont mind if perhaps the sales assistant says hello and asks if i need help ONCE but thats it!!!! (at most - I would just prefer they leave me alone so I can do my shopping in peace). xx

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  10. I agree with everything you have written in this post. I visited the Birmingham store a couple of weeks ago eager to check it out as I'd heard so much hype about it and was so disappointed, I walked out with nothing! The layout of the store is awful and doesnt flow at all and they had duplicated the stock so many times on the shopfloor that I'd lost interest a few metres in. Give me Primarni any day! :-)

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  11. i'll be going next week, i'll see how it goes! x

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  12. Go You! I loved the write up :) You've inspired me to give impressions of stores and restaurants I enter down here. Well, I was already going to rave about GOOD stores but you've given me the push to also give my constructive feedback as well!

    That must have been awful annoying. I hate being let down. Just last week we went to the closest fancy restaurant to us and the company was amazing, but the food was just meh. It won't be able to replace our old town fave... so I've gotta keep looking.

    The girls were probably nervous and just wanting to be on top of things since it just opened sorta thing, but that would annoy me too. Worse than attentive salesgirls though, is ones that pay ZERO attention to their jobs. The other day I was in Target and the girls manning the fitting rooms (that were VERY echoey) were bitching about recent customers they'd had come up to them. WHAT THE? Idiots. I felt like saying something but I was in a rush to meet a friend... next time...

    On the plus side, at least they're unorganised mess saved you money :)

    xoxo

    ps. Nope, no hints AT ALL. It's going to be so grand to have complete surprises :)

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  13. Such a well written review! I've heard similar stories from other bloggers too. And their website doesn't fill my with excitement either - so disappointing as it seems to be a great place to shop in the US.

    Re: comments on my blog, thanks lovely. She is indeed a good contact to have :) I stayed in a beautiful cottage in the Peaks a few years back with a huge group of us from uni (a much needed dissertation break!) but we never got as far as Castleton so will be sure to visit some time in the future! As much as I adore living in London, I'm a country gal at heart :) Sally x

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  14. great review! i can't stand the actual forever 21 stores, but i can tolerate the website :p

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  15. I'm much the same when it comes to shopping - I'm always in my own little world. Sometimes I think that when a shop assistant approaches and snaps me out of my daze, I come across as rude haha. Luckily most places I shop at here in Aus are fairly small, so you only ever really get asked once on entry and that's it. We don't have Forever21 here so I don't have much of an opinion of it.

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  16. Man I am totally the same. Do not bug me while I shop. This will make me leave immediately.

    It sucks that you had a terrible experience. We don't have Forever 21 in Australia. We do have Forever New though which I imagine is a subsidiary or something. I have to be honest. I don't love it. I'm pretty sure I haven't bought anything from there. It's bright and all the dresses I like are waaaaay too short.

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  17. We haven't got one yet here in Belfast, but i'm sure it'll come!
    WE only got H&M a few years ago, and even it was a bit of an anti-climax after all the hype.
    I've only checked F21 online before and even from stock photos most of the materials looked very cheap.

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  18. Oh how I agree! I hate it when people ask if I want any help when I am shopping! Sure - if I am in a hardware store or shopping for a PC I can appreciate it cause then I could actually USE the help but I am capable of finding my own clothes thank toy very much...

    Have a nice Thursday :)

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  19. Love my local Forever 21 store regardless of the layout.

    http://mypretaporterblog.blogspot.com/

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  20. I've visited the website several times, waiting to be amazed by this brand so many of my favourite American bloggers love (and look great in), but absolutely nothing strikes me as a must have. And I don't want to buy for the sake of it either.

    I'd love to visit the store, if only so I can rant about the terrible layout! I HATE badly laid-out shops! x

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  21. oh no, this makes me really sad.
    I study at University of Birmingham and have lived there for two years but I'm studying abroad in the USA this year and I absolutely love F21 over here.
    I'm really sad that the one back home is a let down :[[

    Charlotte xxx

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  22. i'm from the us and i must say i have been very disappointed with forever21 as of late. in high school, a few years ago, forever 21 was THE store for all the fashion forward girls to go to. it has gotten so tacky and unoriginal. i hope this doesn't give you too bad of a feel for us fashion. :/

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